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📌 FAQs

How long does shipping take?


We process all orders within 1–2 business days. Standard delivery usually takes 5–10 business days depending on your location. You will receive a tracking number once your order is shipped.

Do you offer free shipping?


Yes! We offer free shipping on orders over $50. Shipping costs for smaller orders will be calculated at checkout.

Can I return or exchange my order?


Absolutely. We offer a 30-day hassle-free return policy. If you’re not fully satisfied, you can return or exchange your product — no questions asked.

Is my payment secure?


Yes, 100%. Our website uses SSL encryption and trusted payment gateways (Visa, Mastercard, PayPal, etc.) to ensure your personal information is fully protected.

Do you provide product warranty?


Yes, we stand by the quality of our products. All items come with a 12-month warranty covering manufacturing defects. If you encounter any issues, simply contact our support team.

How can I contact customer support?


You can reach us anytime via email at support@martin.com or through our Contact Us page. Our team will respond within 24 hours on business days.